Reference

Know Where You Stand with 0k333

These terms set out the rules that govern your account, your deposits via bKash, Nagad, or Rocket, and your access to the lobby.

Account RulesEligibility by RegionWallet ConditionsDispute Process
0k333 Know Where You Stand with 0k333
CONTACT PATHS

Reach Us About a Legal or Account Matter

Live Chat Open the chat widget from any page in your account. For legal queries, select 'Account & Terms' from the topic menu so the right team picks it up.
Email Support Send your query to our support address from the email linked to your account. Include your account ID and the specific term or clause you're asking about.
Account Help Centre Log in and go to Help in the account menu. The Terms section has answers to the most common eligibility and wallet-verification questions.
ACCOUNT SECURITY

How We Protect Your Data and Account

Data Handling

We collect only what is needed to verify your identity and process wallet transactions via bKash, Nagad, or Rocket. We do not sell your data to third parties.

Cookie Use

Cookies keep your session active and remember your lobby preferences. You can manage cookie settings from the footer of any page without losing your account access.

Account Security

Every login triggers an OTP sent to your registered mobile number. If you receive an OTP you did not request, change your password immediately and contact support.

Data Requests

To request a copy of your data or ask for deletion, contact support via live chat or email with your account ID. We process requests within the timeframe required by applicable law.

Common Questions About Our Terms

These are the questions we hear most often about account rules, eligibility, and data rights. If your question isn't here, reach us through live chat or the Help Centre in your account.

Access depends on your local law and the regions we currently support. Confirm that online gaming is lawful in your jurisdiction before opening an account or depositing funds.

Third-party wallet deposits are not accepted. Your deposit wallet must be registered in your own name. Deposits from unmatched wallets are flagged and the account is suspended pending review.

Contact support via live chat or email using the address linked to your account. Include your account ID and specify whether you want a data copy or a deletion request.

Change your account password immediately, then contact support through live chat. Our team will review recent login attempts and secure your account if any unauthorised access is detected.

Updated terms are posted to this page with an effective date. Continuing to use your account after that date means you accept the changes. Close your account before the date if you disagree.

Raise the issue through live chat or email first. If unresolved, follow the formal dispute process in your account settings under Help. We aim to respond to all formal disputes promptly.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.